Power User Menu, also known as WinX menu, is the quickest way in Windows 11 to access essential functions, such as Device Manager, Terminal, Settings, File Explorer, Task Manager, and more., with ease. But what if one day you sign in to your Windows 11 PC and see it’s gone or not working?
Sadly, many users are currently experiencing similar issues with their PC’s WinX menu. Thus, to help them, we’ve shared some easy fixes to make it work again. So, if you’re having similar issues with your computer’s Power User Menu, try the listed ways to fix the Win + X menu not working issue.
There could be different causes for the non-functioning Win + X menu in the new Windows 11. Here in this section, we’ve shared the most common reason for this problem:
- Issues With Keyboard
- Bugs and Glitches
- Outdated Keyboard Drivers
- Issues With Windows Explorer
- Corrupted System Files
- Incorrect Keyboard Settings
- Enabled Underline Access Keys
- Problematic Programs
- Conflicting Windows Update
- Filter Keys Is Enabled
Below, we’ve shared some potential fixes for the Win + X menu not working issue in Windows 11. So, try all the shared solutions to make your PC’s Power User Menu work again:
1. Check Your Keyboard
It could be possible that your keyboard, particularly the Win and X keys, is faulty, which is why the Power User Menu isn’t showing up when pressing the Win + X keyboard shortcut. So, we suggest you open Notepad on your PC and press the X key to see if it’s working. Also, to check whether the Windows key is working, try opening the Start Menu using it.
If both keys are working properly, it means your keyboard is perfectly fine. In case the keys aren’t working properly, then your keyboard is faulty, and you must fix it to use this shortcut.
2. Restart Your PC
It could be possible that your PC has temporary glitches, which is why the Win + X menu is not working. In that case, restarting the computer can help you fix them. To reboot your Windows 11 PC, press Alt + F4 to get the Shut Down Windows prompt and select Restart from the menu in it. Once done, press Enter to reboot your Windows 11 PC or laptop.
3. Disable Filter Keys
One reason for the Win + X menu not working issue in Windows 11 is the enabled Filter Keys feature, as this function ignores brief or repetitive keystrokes, which can lead to this annoying issue. So turn off this option on your Windows 11 PC and check if it fixes the issue.
You can follow the steps mentioned below to toggle this option off on your Windows 11 PC:
1. Press the Windows + I hotkey to open the Settings app on your Windows 11 PC or laptop.
2. Choose the Accessibility option from the left navigation pane of the Settings program.
3. On the Accessibility screen, under the Interaction section, choose the Keyboard option.
4. In the Keyboard window, disable the toggle next to Sticky keys and Filter keys to disable them.
Once done, restart your Windows 11 PC and check if the Power User Menu is back to work.
4. Turn Off Underline Access Keys
Some users in Microsoft’s online forum mentioned that disabling the Underline Access Keys option on their Windows 11 PCs fixed the issue for them. Thus, we suggest the same to you and check if it works. We’ve mentioned the steps to turn it off with ease below:
1. Press the Windows + I shortcut to launch the Settings app on your Windows 11 PC or laptop.
2. Choose Accessibility from the left navigation pane and then select the Keyboard option.
3. In the Keyboard window, make sure the toggle next to Underline access keys is disabled.
5. Execute DISM Scan
Windows 11’s functions sometimes fail to work properly because of the corrupted Windows OS image. This could be the same in your case. Considering this, we suggest you run a DISM scan on your Windows 11 PC and check if it fixes the Win + X menu not working issue. You can check the below prompts to know how to run this scan with ease:
1. Launch the elevated console on your Windows 11 PC and run the below command in it:
DISM /online /cleanup-image /checkhealth
2. After executing the mentioned command, copy-paste the below command in it and press Enter:
DISM /online /cleanup-image /scanhealth
3. Once done, the DISM scan will begin on your Windows 11 PC, and hopefully, the issue will get fixed.
6. Run the SFC Scan
There may be a possibility that your Windows 11 PC’s integral system files that help it work properly have got corrupted, which is now resulting in this annoying issue. In that case, we suggest you run a System File Checker scan on your Windows 11 PC to repair all the corrupted files. So, follow the below-mentioned steps to start an SFC scan on your PC:
1. Right-click on the Windows icon on your PC’s taskbar and select Terminal (Admin) from it.
2. Once the Terminal app is opened with admin rights, run the below-mentioned command in it:
3. After running the above command in the console, the SFC scan will begin on your PC or laptop. You need to wait for the SFC scan to finish, and once done, check the issue’s status.
7. Uninstall Problematic Programs
Sometimes, third-party programs also lead to these kinds of issues. So we suggest you uninstall problematic apps from your Windows 11 PC and check if doing this fixes the issue. The easiest way to find all the problematic apps is to sort them by their installation date and then look for the app that was installed the most recently when the issue occurred.
Once found, uninstall the particular app from your PC and check the issue’s status. You can check the below-mentioned prompts to know how to easily remove them from your PC:
1. Press the Windows key on your keyboard to open the Windows Search Box on your PC.
2. In the search box, type the program you want to delete and choose Uninstall from the results.
3. Click the Uninstall button to uninstall the program from your PC or laptop in the new prompt.
8. Update the Keyboard Drivers
Keyboard drivers play an important role in the proper functioning of the built-in or attached keyboard. It may be possible that your PC’s keyboard drivers have some bugs and glitches, which is why the Win + X menu not working issue is appearing on your Windows 11 PC.
In this case, updating them can fix them. Follow the below-mentioned steps to update them:
1. Open the Device Manager app on your Windows 11 PC and expand the Keyboards section.
2. In the Keyboards section, right-click any keyboard adapters and choose Update driver from it.
3. In the Update Drivers window, choose Search automatically for drivers to look for new updates.
4. If it finds any new updates to install, it’ll automatically download and install them on your PC.
5. So, apply the same steps to other HID keyboard drivers installed on your Windows 11 PC.
9. Reinstall the Keyboard Drivers
If updating the keyboard drivers doesn’t fix the issue for you, reinstall them, as this will delete the keyboard adapter and its data from the Windows computer, which will eliminate all the issues with it. Hence, the Win + X menu not working issue will be fixed on your Windows 11 PC. You can follow the steps added below to reinstall the keyboard drivers:
1. Launch the Device Manager app on your PC and open the Keyboards category.
2. Under Keyboards, right-click the keyboard driver and choose the Uninstall device option.
3. Click the Uninstall button in the new prompt to remove the selected driver from your PC.
4. Click Action in the top menu, and from the menu, select Scan for hardware changes.
5. After doing this, the keyboard driver will get reinstalled on your computer and fix the issue.
6. Do the same with other installed keyboard drivers and check if everything is good now.
10. Reinstate Windows Explorer
It could be possible that your Windows 11 PC’s Windows Explorer utility isn’t working properly, due to which the WinX or Power User Menu isn’t working properly. In that case, the best possible solution to make it work again is to restart the Windows Explorer utility on the PC. So do the same on your PC by following the below-mentioned prompts:
1. Press the Ctrl + Shift + Esc combination to open the Task Manager utility on your PC.
2. Look for the Windows Explorer process in the Task Manager utility and right-click on it.
3. Choose the End task option from the contextual or right-click menu to close it completely.
4. Once done, open the Windows Explorer utility on your PC to restart it and fix issues with it.
11. Make Stated Changes to Registry
Some users in the online forums mentioned that they resolved the Win + X menu not working issue on their Windows 11 PC by making a few basic tweaks in the Registry Editor utility. You can check the below-mentioned steps to know what exactly you need to do:
1. Press Windows + R to open the Run utility on your PC, and in its search box, type regedit.
2. In the User Action Control prompt, click the Yes button to open the Registry Editor app.
3. In the Registry Editor window, navigate to the below-mentioned path from the left pane:
4. Once you’re there, look for the IsShortcut key in the left pane of the Registry Editor window. In case it’s named as NoIsShortcut or anything else, then right-click it and choose the Rename option. Then, name it as IsShortcut and press the Enter key to save the key.
12. Check the Explorer Shell Extensions
Some third-party programs automatically integrate into our Windows 11 computer’s context menu to make things easier. However, sometimes, they offend the system’s own menu items and make them ill.
So this could be the same in your case. Thus, to find this out, we suggest you use the ShellExView program to know the extensions that may have been installed. We’ve mentioned the entire steps to process to check the same with ease:
1. Click here to go to ShellExView’s download page and click Download ShellExView for x64.
2. In the Save As window, click the Save button to download the installation file on your PC.
3. Once it’s downloaded, open the downloaded folder, double-click shexview.exe, and install it.
4. After installing the app, open it and click Options in the top navigation menu of the app.
5. From the dropdown, choose the Hide All Microsoft Extensions option to hide all similar services.
6. Disable all the contextual menu items one by one and check the issue’s status while doing so.
13. Remap the Shortcut Keys
One easy way to get rid of the Win + X menu not working issue on your Windows 11 PC is to remap the keys. You can use third-party software to set a different shortcut to open the Power User Menu or WinX menu on your Windows 11 PC. As a result, the issue will be fixed.
14. Copy the WinX Folder From the Default User Profile
Another easy way to make your Windows 11 PC’s Power Menu work again is to copy the WinX folder from the default user profile and see if it fixes the WinX menu not working issue. You can take the help of the below steps to learn how to do the exact same thing:
1. Press the Windows + E shortcut to open the File Explorer app and go to the following path:
2. In the Windows folder, copy the WinX subfolder, and then click Users in the navigation bar.
3. Once done, open your username folder and press Ctrl + V to paste the copied folder into it.
4. After doing so, restart your Windows 11 PC and check if the WinX is visible and working.
15. Uninstall Conflicting Update
For some users, the WinX menu stopped working after installing the KB5014668 Windows update. They said the custom links in the Power User Menu stopped working after installing this update. If this is the case for you as well, uninstall that particular update from your PC. To uninstall the conflicting update, follow the below-mentioned steps:
1. Press the Windows key to open the Windows Search Box, and type Settings in the box.
2. Choose the Settings app from the search results under the Best match section to open it.
3. In Settings, type Optional updates in the search at the left, and select View optional updates.
4. In the next window, search for the conflicting Windows update and click Uninstall next to it.
5. Let the Windows update uninstall from your device. Once done, simply restart the system.
16. Restore the Keyboard
If your keyboard fails to type “X” in the Notepad program, then there may be a possibility that your keyboard has some problems. In that case, to fix the problems with the keyboard, simply restore your keyboard to the default state by following the below steps:
1. Use Windows + I to access the Settings section and go to Time & language from the left.
2. In the Time & language window, choose the Language & region option to access the settings.
3. Under Prefered languages, click three dots next to your preferred language and choose Move up.
Note: If your preferred language is already in the first place, move it down and then move it up.
17. Troubleshoot the Issue in Clean Mode
If none of the above-mentioned workarounds help you fix the Win + X menu not working issue, then you can boot your PC into Safe mode to find the reason and the potential workaround to get rid of it. Follow the below steps to boot your Windows 11 PC into Safe mode to fix the issue:
1. Open the System Configuration utility on your Windows 11 PC using the Windows Search Box.
2. In the System Configuration window, go to the Boot tab and tick the Safe boot checkbox.
3. Click the Apply button at the bottom of the window to enable the Safe mode on your PC.
4. Once done, go to the Services tab, tick Hide all Microsoft services, and then click Disable all.
5. Move to the Startup tab, and click the Open Task Manager option to open Task Manager.
6. In the Task Manager utility, you’ll see all the non-Microsoft processes. You need to now end all the running processes one by one and check the issue’s status while doing so. If the WinX menu starts working properly after disabling a specific service, find the associated program and then delete it from the PC to eliminate the issue with ease.
There could be several reasons for the non-working Start Menu, such as bugs and glitches, issues with Windows Explorer, corrupted system files, problematic programs, etc.
Why Is Win X Not Working?
It could be possible that your Windows 11 computer’s system files and images are corrupted. Other possible reasons could be problematic applications and Windows updates.
Windows + X menu, also known as Power User Menu, is a Windows menu that includes some essential Windows options, like Windows Terminal, Task Manager, File Explorer, etc.
You can restart Windows Explorer on your Windows 11 PC to get your Start Menu back to work in seconds. Besides this, you can run SFC and DISM scans to fix bad files.
There might be a possibility that Windows Explorer isn’t working, which is why the Start Menu isn’t opening. Another possible cause could be temporary bugs and glitches in the PC.
WinMenu, also known as Power User Menu, makes accessing essential Windows functions easier. But sometimes, it fails to work properly in Windows 11. Hence, it affects user experience.
If your Power User Menu was also not working properly, we hope the fixes we shared in this in-depth fixes guide helped you fix it. If yes, let us know which workarounds helped you resolve the Win + X menu not working issue on your Windows 11 PC.