Microsoft keeps releasing new updates for Windows 11 to make it safe and stable for users. But sometimes, the updates do the opposite of it. Many users said their PC freezes to a specific screen while updating. Thus, they face difficulties using their PC. If your Windows 11 PC’s update has also stuck, read this fixes guide, as it’ll show you how to fix it.
This in-depth fixes guide will share some easy ways to fix the Windows 11 update stuck issue. So read ahead and learn to easily eliminate the stuck updating screen on your Windows 11 PC.
Why Does the Windows 11 Update Freeze?
If your Windows 11 PC or laptop has stuck while updating, then there could be several reasons for it. Below, we’ve shared the most common reasons for this issue in Windows 11:
- Incompatible Apps
- Faulty System Files
- Disabled Windows Update Services
- Issues With the Software Distribution Folder
- External Antivirus
- Non-essential Peripherals
- Less System Space
- Conflicting System Drivers
- No Internet Connection
Fix Windows 11 Update Stuck
Here are some quick and easy workarounds to get rid of the Windows 11 update stuck issue:
1. Pause the Update and Then Resume It
One of the easiest workarounds to get rid of the Windows 11 update stuck issue is to pause the Windows update and then resume it. You can easily pause the updates from the Windows Update section of the Settings app, and the below steps explain the same:
1. Use the Windows + I shortcut to open the Settings app on your Windows 11 PC or laptop.
2. From the left menu of the Settings app, choose the Windows Update option to view updates.
3. Under the More options section, click Pause for 1 week to pause all the updates in progress.
4. Once done, exit the Settings app and press Alt + F4 to get the Shut Down Windows window.
5. In the Shut Down Windows window, choose the Restart option from the dropdown menu.
6. Press the Enter key to restart your PC, and once restarted, open the Settings app again.
7. Go to the Windows Update section from the left sidebar and click Resume updates.
8. Lastly, search for PC updates again and then install them to see if they now install properly.
2. Run the Windows Update Troubleshooter
Luckily, Windows 11 has the Windows Update troubleshooter that finds and fixes problems with the computer’s update components that help it install updates properly. You can run the Windows Update troubleshooter on your Windows 11 PC and check if it finds and fixes the issue. Follow the below steps to learn how to run this tool in Windows 11:
1. To access and use the Windows Update troubleshooter, open the Settings app on your PC.
2. Choose the Troubleshoot option and then choose the Other troubleshooters option on your screen.
3. On the next screen, under Most frequent, click the Run button next to Windows Update.
4. In the end, a new Windows Update window will open on your Windows PC. If you see any issues in the new window, follow the on-screen prompts to get rid of them with ease.
3. Restart the BITS and Windows Update Services
It could be possible that the Windows Update and Background Intelligent Transfer services that help the computer install updates properly aren’t working correctly, which is why they get stuck while updating.
To ensure they’re working properly and fix all the issues with it, restart the above integral Windows services that help the Windows update work. Below are the steps to restart the mentioned services in the new Windows 11:
1. Press the Windows + R shortcut to open the Run utility and type services.msc in its box.
2. In the Services window, look for the below-mentioned Windows services and right-click on them:
- Windows Update
- Background Intelligent Transfer Service
3. From the right-click menu, choose Restart to reinstate the selected Windows update service.
4. Do the same with the second remaining Windows service and check if the issue is fixed.
4. Rename the Software Distribution Folder
The Software Distribution folder in Windows 11 stores all the temporary store files needed to install the new Windows updates. At times, the content in the folder encounters problems. Hence, the PC doesn’t update or freezes while updating. So, rename this folder to refresh it and fix issues with it. You can do this by following the below steps:
1. Open the Windows Search Box using the Windows key, and type Command Prompt in it.
2. From the search results, in the Best match section, choose the Run as administrator option.
3. In the Command Prompt window, type in the below-mentioned command and press Enter:
net stop wuauserv
net stop bits
rename c:\windows\SoftwareDistribution SoftwareDistribution.bak
net start wuauserv
net start bits
4. After doing so, restart your PC and check whether the updates are working properly now.
5. Delete the Update Files in this Folder
Some users in the online forums mentioned that they fixed the issue by deleting the update files from the SoftwareDistribution folder. You can check the below-mentioned steps to learn how to delete files from the SoftwareDistribution folder in Windows 11 with ease:
1. In the Windows Explorer utility, navigate to the below-mentioned path using the search box:
2. In the SoftwareDistribution folder, select all the files using the Windows + A keyboard shortcut.
3. Lastly, right-click on any of the files and choose the Delete option to delete it from the PC.
6. Repair System Files
Sometimes, problems in Windows 11 also occur because of corrupted and missing system files. Considering this, we suggest you run DISM and SFC scans on your computer.
The DISM scan will look for issues with your PC’s Windows image and repair it. On the other hand, the SFC scan will fix the corrupted system files. Follow the below steps to run these scans:
1. Using your favorite method, open the Command Prompt utility on your Windows 11 PC.
2. In the Command Prompt window, copy-paste the command mentioned below and press Enter.
DISM /online /cleanup-image /restorehealth
3. Once done, execute the below command in the console to start the SFC scan:
4. After the completion of both scans, restart your Windows 11 PC to fix the issue.
7. Remove Third-Party Antivirus
One reason for this issue is third-party antivirus. So, if you’re using an external antivirus program on your Windows 11 PC or laptop, consider uninstalling it and using the built-in ones. You can check the below-mentioned steps to know how to uninstall it from your system:
1. Open the Settings program on your Windows 11 PC, and from the left sidebar, choose Apps.
2. In the Apps window, choose the Installed apps option to view all the apps installed on your PC.
3. On the next screen, look for the antivirus program, and once found, click three dots next to it.
4. From the three dots (…) menu, choose the Uninstall option and click the Uninstall button.
5. Once the app is uninstalled from the PC or laptop, check whether the problem is fixed now.
8. Force Shut Down the PC
If your Windows 11 PC or laptop is stuck on the black Windows update screen, due to which you can’t use it, then we suggest you force shut it down. Doing so will forcefully close the Windows PC, regardless of the fact that updates are installed on the PC. So follow the below-mentioned steps to know how to force shutdown a Windows 11 PC with ease:
1. If you’re using a laptop, unplug the charger from the PC to stop the external power supply.
2. Once done, hold and press the Power button for five to six seconds to force shut down it.
3. After force shutting down the PC, press the Power button again to restart the PC properly.
9. Reregister Windows Update Components
It could be possible that Windows Update components that help the PC updates work properly aren’t working properly, which is why the computer is stuck at the same update screen for so long.
Therefore, to resolve all the problems with it, refresh them by reregistering them. Below are the steps to reregister Windows update components in Windows 11:
1. You need to first click here to download the executable BAT file on your Windows 11 PC.
2. In the Save As prompt, from the left, choose Desktop and click the Save option to save it.
3. Once you’ve saved the BAT file on your desktop, go there and double-click on the BAT file.
4. In the User Action Control (UAC) prompt, click the Yes button to run the file on your PC.
5. You’ll now see the “Please save and close anything open now, before the computer is restarted” message in a new prompt. So close all the programs running on your PC’s background, and once done, press any key to restart the PC and check the problem’s status.
10. Check Network Status
It could be possible that your PC got disconnected from the Wi-Fi network, which is why it stopped updating and stuck to a single update screen. So, we suggest you ensure your Windows 11 PC is connected to Wi-Fi. Try the below steps to easily make sure the same:
1. To check whether your system is connected to a Wi-Fi network, press the Windows + A keys.
2. You need to make sure the Wi-Fi option in the prompt is switched ON or highlighted with Blue.
3. Click the arrow next to the Wi-Fi option to view all the available Wi-Fi networks near you.
4. Lastly, ensure “Connected, secured” is mentioned under your network in the prompt. If not, look for your home or office network, select it, and click Connect to connect to it.
11. Unplug Non-essential Peripherals
Sometimes peripheral devices, such as a mouse, keyboard, etc., plugged into a PC also cause these issues. So, if you’ve connected any peripheral device or accessories to your Windows 11 PC, then disconnect them one by one and check the issue’s status while doing so. Hopefully, this will pause the Windows updates again and resolve all the issues with it.
12. Remove Incompatible Programs
It could be possible that some of the programs installed on your Windows 11 PC are incompatible, which is causing this issue. Therefore, we suggest you search for those programs on your PC and either update or reinstall them. The best way to find them is using the Compatibility troubleshooter. Below are the correct prompts to do the same with ease:
1. On your PC’s desktop, right-click the app’s shortcut and select Properties from the context menu.
2. Go to the Compatibility tab and click the Run compatibility troubleshooter button to start the tool.
3. On the next screen, follow the on-screen steps to find out whether the app is compatible.
4. If you find any incompatible program on your PC, follow the below-mentioned path to remove it:
Settings App > Apps > Installed Apps > Look for the App > Click Three Dots Next to It > Uninstall.
13. Reinstall Conflicting Drivers
It could be possible that your PC’s drivers have some issues, which are now leading to this issue. Due to this, we suggest you look for the conflicting drivers and reinstall them by following the below steps:
1. Open the Run program. In its Open: text field, type devmgmt.msc, and press the Enter key.
2. In Device Manager, expand all the sections one by one and look for drivers with exclamation marks.
3. Once found, right-click it and choose the Uninstall device option from the contextual menu.
4. Click Action in the top menu, and then choose Scan for hardware changes from the dropdown menu.
After doing so, the uninstalled system drivers will install again on your Windows 11 PC or laptop.
14. Free Up Some Space
It could be possible that your computer is low on storage, which is why the updates get stuck. Thus, ensure your Windows 11 PC has enough space to install the new Windows updates. You can go to the below-mentioned path to check your PC’s available storage:
Settings App > Storage > View Available Space.
15. Restart Windows in Safe Mode
If the third-party antivirus isn’t the reason for this issue, we suggest you boot the PC into Safe mode, as this will restart the Windows 11 computer with only essential programs and services to help you figure out if a third-party program is causing this issue. So restart your Windows 11 PC or laptop into Safe mode to find out the reason for this problem:
1. Press the Windows key to open the Windows search box and type System Configuration in it.
2. Choose it from the search results under Best match to open System Configuration on your PC.
3. In the System Configuration window, go to the Boot tab and tick the Safe mode checkbox.
4. Once done, click the OK button at the bottom right corner of the window to save the changes.
5. Go to the Services section and check the Hide all Microsoft services checkbox at the bottom.
6. Once done, click the Disable all button to end all the non-Microsoft services on your PC.
7. Go to Startup, choose Open Task Manager, and close all the tasks one by one. Once done, restart your PC or laptop and check the updates are downloading and installing properly.
16. Install Windows 11 Using a Bootable USB
If none of the above-mentioned fixes help you get rid of the Windows 11 update stuck issue, we suggest you install Windows 11 on your PC using a bootable USB. To do so, you need to create your USB drive as an installation media and use it to install Windows 11. You can check out this guide to learn how to install Windows 11 with a bootable USB.
What to Do if Windows 11 Update Is Stuck?
You can consider hard rebooting your Windows 11 system if the Windows 11 update is stuck.
Why Is the Windows 11 Update Taking So Long?
There could be several reasons for the Windows 11 update taking so long, such as incompatible apps, slow internet connection, less system space, third-party antivirus, and more.
How Do I Fix Windows 11 Stuck on Getting Ready?
If your Windows 11 PC is stuck on the “Getting ready” screen while updating, then you can consider running an SFC scan on it, as corrupted system files could be a reason for it.
Why Is Windows 11 Downloading Stuck at 100%?
Various reasons could make your Windows 11 PC’s download freeze at 100%, like internet or power interruptions, complications caused by Windows Defender Firewall, etc.
Why Is Windows 11 Installation Stuck?
If your Windows 11 installation has stuck, then it could be possible that the hard disk is slow.
Download Updates Seamlessly
There could be several reasons for a Windows 11 PC being stuck while updating, such as a slow internet connection, less system space, etc. But no matter what the reasons are, we have already shared some working solutions to fix it in Windows 11 in this troubleshooting guide. At last, we hope this guide helped you fix the Windows 11 update stuck issue.